Service Warranty Terms

Effective Date: 07/01/2025

Applies to Labor Provided by Alonzo Appliance Repair Only

At Alonzo Appliance Repair, we stand behind the quality of our work. We offer a limited warranty on labor performed for appliance repairs under the following terms:

1. Labor Warranty

• We provide a 60-day warranty on labor for all completed appliance repairs.
• If the exact same issue recurs within 60 days, we will return and repair it at no additional labor charge.

2. Parts Warranty

• Any warranty on parts is subject to the terms of the manufacturer or parts distributor.
• We are not responsible for delays or failures caused by defective parts not covered by the manufacturer.

3. Exclusions

This warranty does not cover:

• Issues caused by misuse, abuse, or user damage
• Problems resulting from power surges, water damage, or external conditions
• Previously repaired or altered units by third parties
• Maintenance or cleaning services
• Units over 10 years old (unless agreed in writing)

4. Client-Supplied Parts

• We offer no warranty on labor or functionality when parts are supplied by the customer.
• All such repairs are done at the customer’s risk.

5. Limitations of Liability

Our warranty is limited to repair or re-performance of labor only. We are not liable for any consequential or incidental damages, including food loss, water damage, or business interruption.

6. Making a Warranty Claim

To make a warranty claim, call us at (858) 727-2880 or email info@alonzoappliance.com within 90 days of your service date.

You may be required to provide the service date, service address, and description of the problem.